Terms & Conditions Puss88 – A Complete Guide to Using Malaysia's Betting Platform

To register and use the puss88 platform, you must fully meet the following eligibility requirements:

• Aged 18 years of age or older at the time of registration. Puss88 strictly prohibits use of the platform by underage individuals and will close any account found to be owned by a person who has not yet reached 18 years of age.
• Individuals located in or residing within jurisdictions where online betting is prohibited by law are not permitted to use puss88. It is the member's responsibility to ensure that their use of the platform complies with applicable local laws.
• Each individual is only permitted to hold one (1) account only at puss88. Holding multiple accounts is a serious violation of these terms and may result in the closure of all associated accounts and forfeiture of any existing balances.
• Information provided during registration must be accurate, complete and up to date. This includes your full name, mobile number, email address and any other required details. False or misleading information is grounds for immediate account closure.
• You must use your own real identity. Registering under another person's name, using a false identity or using a corporate identity for a personal account is strictly prohibited on puss88.

As a puss88 member, you are fully responsible for your account, including the following:

• Password Confidentiality: You are responsible for keeping your account password confidential. puss88 recommends a strong password — at least 8 characters combining uppercase letters, lowercase letters, numbers and symbols.
• Unauthorised Access: If you suspect your account has been accessed without your authorisation, contact the puss88 support team immediately. You remain responsible for all activity on your account up until the date the report is made.
• Account Sharing: A puss88 account is for the personal use of the registered owner only. Sharing your account with anyone else — whether family or friends — is prohibited and may result in account suspension.
• Updating Your Information: You are responsible for keeping your account information current. Any changes to your phone number, email address, or payment method must be updated promptly via the account settings page.
• Inactive Accounts: Accounts showing no activity for 12 consecutive months are considered inactive. Puss88 reserves the right to impose a maintenance fee of RM 5 per month on inactive accounts, or to close such accounts following appropriate notice.

All financial transactions on puss88 are subject to the following terms. We are committed to processing every transaction promptly and transparently.

Accepted Payment Methods:

• Touch 'n Go eWallet – deposits and withdrawals
• GrabPay – deposits and withdrawals
• Boost eWallet – deposits and withdrawals
• ShopeePay – deposits
• DuitNow – deposits and withdrawals
• FPX Internet Banking (Maybank2u, CIMB Clicks, RHB Now, Hong Leong Connect, Bank Islam and others)

Deposit Terms:

• The minimum deposit amount is RM 20 per transaction.
• All deposits must be made using a payment method registered in the same member's name. Puss88 does not accept deposits from third parties.
• Deposits processed via eWallet and FPX are typically credited within seconds to 5 minutes. Any delays beyond puss88's control will be communicated to the affected member.
• Puss88 does not charge any deposit processing fees. However, payment service providers may impose their own charges, which are beyond puss88's control.

Withdrawal Terms:

• The minimum withdrawal amount is RM 30 per transaction.
• Withdrawals may only be made to a bank account or digital wallet registered in the same member's name. Withdrawals to third-party accounts are not permitted under any circumstances.
• Withdrawal processing time is between 5 to 15 minutes for eWallet methods, and up to 1 business day for FPX bank transfers.
• Prior to your first withdrawal, puss88 may require full identity verification in accordance with our KYC (Know Your Customer) procedure. This is to protect the security of your account.
• Puss88 reserves the right to hold withdrawals pending the completion of verification if unusual activity is detected or a security review is required.

Puss88 offers a wide range of bonuses and promotions to its members. All bonuses are subject to the following conditions, which must be understood before any claim is made:

• Rollover Requirement (Minimum Wager): Each bonus comes with its own rollover requirement — typically expressed as a multiplier of the bonus amount (e.g. a 5x rollover means you must wager five times the bonus amount before a withdrawal is permitted). The specific rollover terms for each promotion are stated on the relevant promotions page.
• Bonus Validity Period: Most puss88 bonuses carry a set validity period, typically between 7 and 30 days from the date of crediting. Any bonus that remains unused or whose rollover requirement is not completed within this period will expire automatically.
• Bonus Usage: Bonuses may only be used in the game categories specified for the relevant promotion. Using a bonus outside the designated categories may result in the cancellation of the bonus and any associated winnings.
• One Bonus at a Time: Generally, only one active bonus is permitted at a time unless otherwise stated in the relevant promotion's terms.
• Bonus Abuse Prohibition: Any attempt to abuse the puss88 bonus system — including opening multiple accounts to claim bonuses repeatedly, using betting techniques deemed by puss88 to constitute abuse, or colluding with other members to manipulate bonus conditions — will result in the cancellation of all related bonuses and winnings, and may lead to account closure.
• Puss88's Rights: Puss88 reserves the right to modify, suspend, or cancel any promotion at any time with reasonable notice. In cases where a technical error results in a bonus being incorrectly credited, puss88 reserves the right to rectify the mistake.

All wagers on the puss88 platform — whether on the Malaysian Super League, EPL, e-sports, Live Casino, or roulette — are subject to the following rules:

• Final Bets: All confirmed bets are final. Puss88 does not accept bet cancellations once a bet has been confirmed, except in cases of technical error acknowledged by puss88.
• Betting Results: All sports betting results are based on official results issued by the relevant sports governing body. For Live Casino, the outcome declared by the dealer at the end of each round is final.
• Bet Cancellation: puss88 reserves the right to void bets under certain circumstances — including technical errors in odds display, cancelled or postponed events, or situations where the integrity of a match is called into question by the relevant sports authority.
• Betting Limits: Minimum and maximum betting limits apply to each game type and market. These limits may vary by game, table or active promotion. puss88 reserves the right to adjust betting limits without prior notice.
• Problem Gambling: Any wager suspected to involve fraud, match-fixing, or the use of inside information may be voided and the account suspended pending investigation.
• Technical Disruptions: Should a technical disruption occur during a Live Casino round that prevents the round from being completed, the relevant bets will be refunded to the member within a reasonable timeframe.

Puss88 expects all members to conduct themselves responsibly and respectfully while using the platform. The following are strictly prohibited:

• Use of abusive, obscene, offensive, or threatening language in any chat function on the puss88 platform, including chats with Live Casino dealers.
• Any attempt to hack, attack, or exploit vulnerabilities in the puss88 system.
• Use of automated software (bots), artificial intelligence or any third-party tools designed to gain an unfair advantage in gameplay.
• Collusion — secretly cooperating with other members or a dealer to gain an unfair advantage in any game.
• Money laundering or using the puss88 platform for any unlawful activity.
• Initiating credit card chargebacks or disputing legitimate transactions (chargeback fraud).

Puss88 takes the security and privacy of members' data seriously. Our platform is protected with 256-bit SSL encryption across all data traffic.

• Members' personal data is collected and used solely for the purposes stated in the Privacy Policy puss88. We do not sell, rent, or share member data with third parties for marketing purposes.
• Puss88 uses industry-standard encryption technology to protect members' payment information and personal data during transmission and storage.
• Members are responsible for keeping their login credentials confidential. Puss88 will not be held liable for any losses arising from unauthorised access resulting from a member's own negligence.
• For full details on how puss88 collects, uses, and protects your data, please refer to the Privacy Policy page.

Puss88 reserves the right to suspend or close a member's account under the following circumstances:

• Violation of any part of these Terms & Conditions.
• There is evidence or reasonable suspicion of fraud, abuse, or illegal activity.
• Failure to complete identity verification procedures when requested.
• Upon request by a legitimate legal or law enforcement authority.
• Any other situation that, at puss88's sole discretion, requires protective action against the platform or other members.

Members may also request account closure at any time by contacting the puss88 support team. Prior to closure, all outstanding bonus rollover requirements must be settled, and any eligible balance will be returned in accordance with the standard withdrawal procedure.

Puss88 provides the platform on an "as-is" basis and makes reasonable efforts to ensure uninterrupted operation. However:

• Puss88 is not liable for any betting losses that are the natural outcome of normal betting activity.
• Puss88 is not liable for service disruptions caused by factors beyond our control — including internet outages, technical issues with third-party service providers, natural disasters or actions by authorities.
• In the event that a technical error results in an incorrect payout, puss88 reserves the right to rectify the error — including recovering any overpayment — following verification.
• Puss88's maximum liability to any member under any circumstances shall not exceed the total amount deposited by that member in the 30 days preceding the claim.

Puss88 is fully committed to responsible gaming. We believe that betting should be purely a form of entertainment, not a source of financial or personal hardship.

• Puss88 provides responsible gambling tools including daily/weekly deposit limits, loss limits, session time limits, and self-exclusion options, all configurable by the member.
• Members may request a temporary suspension or permanent self-exclusion from the puss88 platform at any time, no questions asked.
• If you or someone you know is struggling with gambling, please contact the puss88 support team or visit our Responsible Gaming us for assistance and appropriate resources.
• Puss88 will not market to individuals who have opted for self-exclusion or who are known to have a gambling problem.

Puss88 reserves the right to update or amend these Terms & Conditions at any time. When material changes are made:

• Members will be notified via their registered email or puss88 platform notification at least 7 days before any amendment takes effect, except where immediate changes are required for legal or security reasons.
• Continued use of the puss88 platform after the effective date of any amendments constitutes acceptance of the revised terms.
• The date these terms were last updated is shown at the top of this page. Members are encouraged to check this page periodically.

If you have any questions regarding these Terms & Conditions or any aspect of puss88's services, please contact us via:

• Support Email: support@puss88.ws
• Live Chat: Available 24/7 within the puss88 platform — average response time under 3 minutes
• Operating Hours: 24 hours a day, 7 days a week, 365 days a year

You may also refer to the FAQ page for answers to the most frequently asked questions about the puss88 platform.